Withdrawal Disallowed Error


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There are two major causes of the “Withdrawal disallowed” error.

1) Negative Balance: This can be caused by the issue of negative balance. So first check your wallet to ensure that you don’t have a negative balance.

If this is the case, write to support with your complaint and account email so that the issue will be resolved, then you can proceed to place a withdrawal.

2) Account Restriction: If you don’t have a negative balance, then the case here is that of an account restriction.

You will need to send a message to support also containing your account email and you will be given an explanation on why your account was restricted.

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